Imagine arriving at the local insta-care facility and after your check-in, you step up to the scale for your routine weigh-in. However, this time instead of the local nurse checking your weight, it’s automatically said out-loud by a small computer. Come to think of it, maybe that’s a bad example… turns out most probably don’t want their weight being open to public ears!
Yet, despite that bad example, it’s easy to see areas in the healthcare mobile ecosystem where voice-enabling tasks could be a huge benefit. Going back to the above, imagine language barriers that make new patient check-in’s difficult. Now imagine if that process could be voice-enabled, by having basic check-in questions spoken to the patient in his or her language. Suddenly, the process is much quicker, and wait times are drastically reduced. The concept is really no different than that of providing broad language support for voice picking applications in the warehouse.
Bottom line is this: voice technology is growing in the healthcare world, just as it has in retail, manufacturing, transportation, and so in. In fact, a recent TMCnet article about Nuance’s Mobile Clinician Voice Challenge states:
Physician adoption of mobile healthcare devices is expected to reach up to 85 percent over the current year. Increasing the need for user-friendly healthcare applications that enhance medical professionals ability to track mobile workflow and overall provide effective patient care digitally.
85%. That’s a big jump. So the next time your at your local physician, insta-care, or emergency room, take a look around – what aspects of the healthcare mobile ecosystem do you see that could be voice-enabled?