As everyone is aware by now, Big Data and BI / Analytics continues to be a significant part of Gartner’s top 10 priorities for CIOs for 2012 (see, for example: http://www.gartner.com/it/page.jsp?id=1826214). This makes it one of the top 10 priorities for supply chain managers as well. What many supply chain organizations and their supporting partners may not be aware of, is that they have some unique data that can be added to the BI / Analytics toolkit via their already deployed Wavelink device management and device client applications. All that is needed is a little effort to map the Wavelink reported statistics onto the enterprise’s other BI / Analytic framework.
Wavelink Avalanche provides a wealth of device management reporting to supply chain management operations. Not only does it supply pre-configured, off-the-shelf reports, but the system is flexible enough to support creation of custom reports by the end-user or by a certified Wavelink partner. Data provided in these reports would fall under the category of “Dashboarding”, “Advanced Analytics with Drill-down”, and/or, “Scorecarding and KPIs”, using the current vernacular of BI / Analytics (see, “Driving SMB Efficiency With Business Intelligence,” for example). However, unlike those more general reports, Wavelink provided data adds an additional dimension to the reporting by focusing specifically on the mobile device assets used in real-time supply chain operations. For customers using Wavelink’s Emulation Clients, (Telnet, or WIB), there are even more real-time statistics available for reporting, and would make an excellent input to “Exception Handling and Alerting”, functions of BI / Analytics applications.
So, how do supply chain managers take advantage of these features to support their CIO’s BI / Analytics functions?
All that is needed is to map the Wavelink reported statistics onto the rest of the BI / Analytics framework. By doing this, supply chain management will bring real value to their organization, as well as additional visibility into their operations, by demonstrating correlations between real-time supply chain operational assets, and other key process indicators (KPIs).
For example, a typical supply chain BI / Analytics KPI would be, “Number of orders processed in DC per day / FTE”. By integrating the Wavelink provided statistics via Avalanche and Emulation client reporting, this could be expanded to tie specific mobile devices to this KPI. So now supply chain management can see not only how many orders are processed in a day, but also how various mobile device assets were utilized (or not), as part of that process. This now ties a hard asset, the mobile device, to the operations, thereby assisting with capacity planning and other strategic management functions. As another example, consider the KPI, “Inventory Turnover”. Integrating Emulation client statistics on number of mobile device scans, and amount of network traffic with this KPI, the supply chain manager can now show how mobile device assets are impacting this strategic enterprise KPI.
For more on this opportunity, end-users are advised to familiarize themselves with Wavelink’s Avalanche and Emulation statistics reporting. Either by themselves, or with a Wavelink certified consulting partner, supply chain managers can then map Wavelink’s reported statistics onto their other enterprise KPI’s and BI / Analytic applications. Adding this additional dimension to the enterprise’s “Big Data”, will allow supply chain management to provide additional value to their CIO, as well as provide themselves with unique visibility into their own operations.