Voice has gotten a lot more attention in the last few years. Between Apple’s introduction of Siri to the rapidly growing popularity of applications like Dragon Dictation, voice is more than what crazy people hear in their heads. It’s a valuable tool for productivity, efficiency and even safety. Let’s rundown some of the benefits:
- Improve safety in your warehouse. Distracted driving is a big problem on our roadways. Slogans like “talk, text, crash,” and commercials about the “last text he read before he died” send a powerful message about avoiding distracted driving. There may not be cars in the warehouse, but there are trucks, forklifts and other motorized vehicles that can be just as dangerous. Distracted driving isn’t just a problem on the road, it’s a problem in the warehouse too. About 100 workers are killed and 95,000 are injured in forklift accidents every year, according to the Occupational Health and Safety Administration. Voice solutions remove the need for drivers to look down at their devices while driving. Instead, a voice in their headset tells them where to go and what to do when they get there.
- Increase efficiency. You can read all about this in an earlier blog post from my colleague, Gemma Randazzo, which details the ways voice can improve efficiency. The bottom line is that adding voice can improve accuracy by reducing mis-picks. With a 99.9 percent accuracy rate, voice decreases the time spent correcting errors and time lost on inaccuracies.
- Drive productivity. While the seconds saved looking down at a device, then up at a product, then down at a device may not seem impactful, if you reduce or eliminate those seconds, it adds up fast. Voice is also typically accompanied by hands-free devices, which have a well-documented 15-20 percent gain in productivity associated with them.
- Versatility. Voice isn’t just for picking. It can also help with processes outside the warehouse, including mobile inspections, field services and yard management. It offers the same benefits – productivity, efficiency, etc. – to those processes outside the warehouse as it does to picking inside.
- Speedy implementation. One of the best parts of voice is that it can be implemented very quickly. Unlike with many other applications, which require a system overhaul, device upgrades, or other time-consuming changes, voice can be added quickly and easily, so the benefits can also be realized quickly and easily. To see what we mean, check out this video where Goya Foods talks about their experience with voice: