Securing the First Responders: With today’s critical infrastructure threats, how can you ensure your city’s response team’s rugged devices are secure?
Posted by Gemma Randazzo
In an emergency first responders need to be focused on their number one priority – be it saving lives, protecting citizens and preventing crimes. Worrying about the security of the technology they have with them shouldn’t be of concern. In fact keeping onboard laptops and smartdevices that are the make-up of numerous fleet vehicles, such as police and fire vehicles secure shouldn’t even be a secondary thought. It should be simple and should just run in the background. With technology changing rapidly it is vital to ensure information that is sent to public servants, law enforcement officials and military personnel is secure. But while technology is changing rapidly it doesn’t mean that budgets are increasing to account for all these new devices or the changing climate of new threats.
Simple to use, simple to manage device management that protects the infrastructure of every city’s government is possible and in most cases requires very little in way of investment.
What should a city or government entity look for in a mobile device solution?
- 802.11 provisioning with industry standard encryption and authentication protocols
- Access Point (AP) detection and reporting with various IDS-oriented enhancements to assist with identification, alerting, monitoring and reporting of potential threats and a holistic view into the state of the agency’s security
- Ability to remotely manage configurations and updates of all Access Points across a city from one location
- Encryption of all communication channels and database encryption
- Device location mapping; enabling the lock down and wiping of devices when needed
- Push down all device software updates over the air without the need to physically bring in critical devices that are needed 24/7. Industrial laptops are powerful tools but they can be rendered virtually useless in an emergency if they are not kept up-to-date. Push down a security patch from a central location and save critical time and money
- Device management that doesn’t take up valuable bandwidth. Send out a software package in seconds without it hindering GPRS that is being used not only to update software applications but basic data communications with officers and firefighters out in the field
- Security for all wireless data transmissions that includes a seamless handoff between the various wireless network infrastructures in operation
Remember you don’t need to buy the latest and greatest device with the pretense that because it’s newer it’s going to be more secure. By making simple IT infrastructure changes using existing devices it is more than possible to stick to the budget without sacrificing security. A simple to use centralized mobile device management solution that plans, deploys, secures, monitors and maintains enhances the reliability and security of the tools first responders need to use.