Wavelink Blog

Category: Mobile Device Management

We’ve Added Another Mobile Device Manufacturer to the Wavelink Family!

We’re exited to announce that we’ve added Casio to the Wavelink family of global partnerships! Casio’s DT-X8 hand-held terminal now comes preloaded with our Wavelink Avalanche, Wavelink Terminal Emulation and Wavelink Industrial Browser, making it easier than ever to quickly deploy these applications across an entire enterprise.

The partnership simplifies the deployment and management of a mobile environment with Avalanche, while giving Casio DT-X8 customers the most widely used TE platform on the market.

Casio’s DT-X8 was released in 2011 and has been extremely successful. The ruggedized device is ideal for use in very tough applications where the rugged design is top priority. We’re proud that this extremely rugged hardware is now equipped with our equally rugged software applications for fast and easy deployment across the enterprise.

Welcome to the team!

 

In Depth Honeywell APAC Wrap-Up

As you saw (click here for the pictures), the Wavelink AsiaPac team attended and sponsored the Honeywell AsiaPac and China shows on Feb 28-29, and Mar 1-2 respectively in Hangzhou China near Shanghai.

The conferences were to bring together Honeywell’s reseller and partners to learn Honeywell’s plans for 2012 and beyond. Products, strategies, and guidance on how to maximize your opportunities were provided in the areas of mobile computers and scanners. Participants were rotated through sessions specializing on field mobility, retail, and warehousing with each touching on how Honeywell specializes in each area, and how participants can again optimize their participation in these market segments.

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Unwrapping the Retail Business Technology Expo

The UK’s Retail Business Technology Expo came to a close in London yesterday.

Kelly Ungs Presents at Retail Business Technology Expo 2012

In its second year there is no doubt that the event more than doubled in the number of exhibitors, space and sessions over last year. Aimed at UK and European retailers, the event melds all manner of end-to-end solutions for multi-channel, e-commerce, marketing, merchandising, EPoS, supply chain, store systems, loss prevention, finance, payments and CRM. Phew, that’s a lot of ground to cover!

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MDM Deliveries – Benefits of SaaS MDM Wrap-Up

As many of you saw at our live webinar last Thursday, there are many factors that go into which MDM delivery method might best suit your organization. The traditional method of deployment requires that you, as an organization, provide a level of commitment to hosting your own service.  This model has clear advantages in terms of providing complete control and may also suit legal and technical challenges that may exist.  However, there is an alternative deployment option which still provides the equivalent high level of security, while at the same time offloading installation and maintenance tasks.

By opting for a SaaS model, you’re better able to focus on your business of managing your devices without having to deal with operational issues.  Those operational issues can often delay deployments, as the necessary infrastructure needs to be in place for the benefits to be realized. For companies that are new to device management, or for companies where the investment cannot be justified, at least initially, what sorts of operational benefits are included in your subscription?

Installation

  • Sign up and go!
  • All you need to think about is loading a client agent onto a device and enrolling the device into your segment of the cloud service.

Reliability

  • Your SaaS provider hosts the service using hardware, connections and facilities that are highly resilient.

Scalability

  • As you add more devices your subscription level automatically adjusts the resources needed to keep your devices up to date, monitored and secure.  There’s never a need to perform any hardware or connection upgrades because you’ve grown.

Disaster Management

  • Anyone that runs their own IT organizations knows the importance of having standby hardware and backup/restore capabilities in the event of the unforeseen.  Again, the SaaS provider has these procedures already in place and has high-availability-by-design.   And the best part is that you don’t even need to care about it.  Your service just keeps on working, 24/7.

Financial Benefits

  • Your commitment to a SaaS service has a fixed timeframe and you are able to grow your subscription as you need more management capabilities and as your revenue grows.

Of course, opting for a SaaS vendor which has both on-premise and a SaaS management offering which are based around a common technology, also makes it much easier should you decide to enroll into SaaS, or move operations into your own IT organization.

The Wavelink SaaS product, Avalanche On Demand, provides customers with the same features and control that an on-site installation offers but with lower up-front costs complete with maintenance included in the subscription. Priority concerns such as security are also addressed by providing an encrypted path between your management console and Wavelink’s servers, as well as encrypted communications between each device and the Avalanche On Demand data centers.

Since Wavelink has adopted a full Web-based approach to both account control and device management, access couldn’t be simpler.  The user-friendly console design streamlines device management tasks, making them as efficient as possible while providing rich reporting and status information about your managed estate.

Customers simply pay a monthly subscription fee for each mobile device they wish to manage. The fee covers standard maintenance and upgrades.

To see how Avalanche On Demand can benefit your organization click here to view the webinar in its entirety.  What are some insights you might have towards the different delivery models? Have you been part of any discussions on the topic with colleagues or industry veterans?

-Martin Brewer

A Follow-Up on BYOD

We held a webinar on Avalanche Telicost and how rTEM is becoming a key element in a modern-day MDM solution. One of the questions that popped up centered on “bring your own device” (BYOD) and what it is/what it means to the enterprise. Quite frankly, there is A LOT of buzz going on about it and as such, I wanted to share what I consider a very good, concise breakdown of what it means, and how it correlates to another common MDM buzz-phrase: consumerization of IT.

In particular, check out the section on “IT-ization of the Consumer.” Really good stuff. Hope you check it out! Make sure you check out the newest selection of webinars we just added, by clicking here.
 

NRF 2012 Show Recap!

First impressions on NRF 2012: that was a busy show! Hopefully the traffic and interest translates to good things for retailers in 2012 and beyond. The show was a tremendous success for the Wavelink team, as we were constantly busy showing voice-enabled applications with Speakeasy, smart device management with Avalanche, and the introduction of Velocity, which we believe will usher in the next generation of mobile web applications. In addition to the interest in our products, it was GREAT to see the sea of blue Wavelink scarves roaming the aisles! We even got Miss America in one (picture below)!

We were able to get some pictures (after the break) from the show, and we hope you enjoy them. If you have any pictures of your own you’d like to share, feel free to let us know in the comments, or even on our Facebook page.

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Is TEM (Telecom Expense Management) Worth It??

It’s a big week for the tech world as CES and NRF are upon us again! As you know, we’ll be in New York City next week for NRF at booth 1768, signing people up for a FREE pilot of Avalanche Telicost, among other things. Meanwhile, at CES new tech toys and gadgets that the whole family, and/or enterprise, can enjoy are abound! With so much buzz these days with the latest gadgets, the industry just gets bigger and bigger, and more importantly, so does the need to manage and monitor them.

Speaking of managing, we came across this article that makes mention of how important managing mobile devices and data traffic are in today’s enterprise. You’ll be glad to hear that as a result, companies were able to save time and money as they invested in TEM (Telecom Expense Management), especially a solution that offers them real-time data, such as Avalanche Telicost.

Stop by and say hello next week, and you could win an Amazon Kindle!

A Top 10 List with MDM and TEM

I’m a big fan of top-10-type lists, especially when it relates to enterprise mobility. So naturally, when I saw this particular “top-10” which discusses “Top 10 Mobile Voice Predictions” I was intrigued. Turns out, it’s also got some really good discussion on key industry trends, such as BYOD (Bring Your Own Device) MDM and Telecom Expense Management (TEM), which we are just beginning to see take hold in the enterprise mobility space. The author expands on the TEM front, by saying we should begin to see a greater need for the corporate TEM strategy to be included with the corporate MDM strategy.

“Greater integration takes place between the TEM and Mobile Device Management (MDM) propositions, as smartphone penetration in the enterprise market continues. MDM is one of the hottest topics around at the moment.”

This is something that few companies have yet to embrace, and just as the article explains, it should be something that we begin to see implemented in many companies throughout 2012 and beyond. Take a look and tell us what you think, or give us a few of your top topics for 2012!

10 Lessons for Managing Mobile Devices via Forrester

I know this is slightly behind us (Sept.), but I thought I’d share on the heels of our webinar yesterday, which discussed MDM for the Entire Enterprise and the current state of the MDM landscape. The article comes via Network World and is a run-down of the top 10 lessons learned about managing mobile devices. I won’t spoil any of the 10 lessons because it’s a good, quick read, but take a look and tell us what you think in the comments, or on Twitter or Facebook!

10 Lessons for Managing Mobile Devices, via Network World and Forrester

 

Healthcare CIO’s and Mobile Devices: What’s the Problem?

Mobile Device Management in Healthcare is Becoming an Increasingly Important IssueFor those of you getting ready for the Holiday weekend, we hope you have a great weekend! But, for those who are not celebrating – or haven’t left the office just yet – we wanted to pass along a good read about MDM in the Healthcare.

InformationWeek had an article yesterday on the problems healthcare CIO’s are facing when it comes to the proliferation of mobile devices in the healthcare space. The article points out many of the common themes we are hearing (especially when it comes to BYOD) about smart-device management. However, it brings up an interesting point that is often overlooked when the smartphone/tablet/smart-device conversation comes up: what is their effect on the WLAN? Not only do you have extra demand on information traveling to-and-from, but you also need to make sure that the extraordinary amounts of data are secure.

As the article explains, “The ‘bring your own device,’ or BYOD, phenomenon in hospitals has created a networking problem for CIOs by driving up demand on wireless LANs and has kept security officers busy because it’s difficult to control all the data that flows to hundreds or thousands of handheld computers…”

The piece has a lot of interesting information, so if you’re looking for a quick read before you’re off for a long weekend, we suggest you check it out! Also, if you’re interested in learning more about smart-device MDM, check out our upcoming webinar here.

Happy Thanksgiving everyone!