In the timeless classic Romeo and Juliet, Shakespeare wrote, “What’s in a name?”
This famous line implies that names are simply labels that don’t really matter. After all, Juliet posits, “A rose by any other name would smell as sweet. It’s a nice sentiment, but perhaps (like Juliet) a bit naïve.
If a rose were called skunk weed, you would expect a very different experience when you smelled it. And as Romeo and Juliet’s tragic tale demonstrates, names can unite or divide us.
So what does this have to do with Wavelink?
We’re changing our name in 2017.
As you know, Wavelink was acquired by LANDESK a few years ago. LANDESK is a strong, stable and well-respected company in the IT industry. Our technologies are known for just working. This means being reliable, easy to integrate and use alongside other IT systems, and giving IT the ability to get the job done—whatever that job is—particularly when it comes to operational IT and remote enterprise systems management.
And in 2017, both Wavelink (and our parent company, LANDESK) will change our name. We’ll be one unified brand.
What we do, our commitment to perfect technology and our focus on our industry WILL NOT CHANGE. But we’re also a part of something bigger. LANDESK has acquired several companies over the last several years, such as:
- IT service management (TouchPaper)
- IT asset management (Managed Planet)
- Patch management (Shavlik)
- Enterprise-class, ruggedized mobile device management and application streaming (Wavelink and Naurtech)
- Mobile email security (LetMobile)
- Business value dashboards and reporting for IT (Xtraction)
- User environment management for physical and virtual devices, as well as application management and privilege management (AppSense)
They’ll all change too. All these companies will have only one name in 2017. Does this change our focus and our commitment to our customer? No.
Over the next several months, you will start to notice changes in Wavelink (and LANDESK) and the other brands we’ve acquired. We are evolving. Refining our focus. Transforming in ways we never have before. And we want to bring our customers with us, continuing to help you along your organization’s journey to IT maturity.
We will still be the great company you’ve come to know and trust. We will continue to develop and maintain the world-class solutions relied upon by organizations across the globe. But we will be coming together in new ways, under a new company name, and with a new energy.
Productivity is a global language, and the challenge to continuously realize gains year-after-year is universal. Over time, I’ve covered several of the myths about voice applications, hidden costs to watch out for, and also how to add voice to mobile solutions you already have in place. Another topic to consider is how to realize the productivity gains you’re targeting – even with all the dynamics in warehouse technology. For this, I’ll share an excerpt from an article published by MHD Supply Chain Solutions in Australia, authored by Wavelink’s own Simon Storey, country manager for Australia and New Zealand:
From the article: Wearables and Voice, MHD Supply Chain Solutions, January/February 2016
“Significant productivity gains
Equipped with a wearable computer and voice capabilities, the productivity improvements for warehouse and DC staff can be seen instantly. Rather than having to pause to refer to a
screen for a pick list and enter commands, details can be communicated to them as they move about the facility.
Termed “motion flow”, such an advance can have a large impact on staff productivity.
For example, staff at 3M Australia’s warehouse in Sydney have been using voice capabilities for more than 12 months. In that time, the staff have embraced the technology and find it helps them improve accuracy and efficiency.
Distribution centre manager for 3M Australia, Daniel La Greca said the high pick rate within his warehouse is extremely complex and labour intensive.
‘Our people love the fact that they can now keep their eyes on the ball by speeding-up the scanning stage,’ he said. ‘I’m confident that the ability for us to do all of our picking functions without setting down and picking up devices will save a significant amount of time, resulting in significant savings and new efficiencies.’”
Check out the full article (registration required), including perspectives on the “perfect storm” of change that warehouse operators are facing, as well as suggestions for how to incorporate these technologies with a layered approach. How are advances in mobile technology influencing your future plans for maximizing productivity? Email me or contact me on Twitter at @Rob_DeStefano
Posted by Robert DeStefano
A few weeks ago, we released an update to the on-premise and SaaS versions of our Avalanche product. With three decades of managing mission-critical mobile devices under our belt, one might think the release of a service pack is a bit mundane. However, the recent activity around Avalanche has been quite the opposite.
Along with this release, we took a moment to celebrate the most recent validation we received from a long-time device manufacturer and partner. Although Avalanche has been validated numerous times over the years by Zebra, we’re extremely proud to have received Zebra Enterprise Validation on their latest mobile computers. As customers choose the recently released TC70 series or the brand new TC8000 for their mobility deployments, they can rest assured that managing those devices with Avalanche is more than “just another-third-party enterprise mobility management product”.
Zebra Enterprise Validation “confirms an application works as intended on a particular Zebra Technologies device. Application developers participating in the program work closely with Zebra Technologies’ engineers to validate their application’s functionality under common customer usage scenarios. This thorough evaluation provides assurance that devices will perform as expected when used with the application.”
Wavelink is honored to receive such recognition. While our own extensive knowledge of mission critical productivity inspires the products we build, the extensive, independent testing performed by a device manufacturer provides our customers an even higher level of assurance. Enterprises don’t have time for vendor finger-pointing, or products that offer “limited support”. Businesses depend on all of us, as solution providers, to deliver compatibility as part of our partnership. Wavelink delivers on that promise with each of our products, and we’re proud to add this badge of validation as a symbol of our continued commitment to our customers and partners.
Posted by Robert DeStefano
I’m a fan of auto racing. Stock cars, specifically. I’ve always been fascinated by the adjustments teams make over the course of a single race that can make the difference between a car that is capable of running mid-pack, and one that can be a top-10 car or race leader. Dialing in everything from tire air pressure, to adjustments that can loosen or tighten up handling in the corners, a driver can start a race with a car that feels one way, and by the final few laps, have a car that’s handling a completely different way.
Drivers can adjust the way they drive, but only so much. When the throttle is on the floor, but the car just won’t hold the bottom line coming out of the corners, there’s data that can tell the crew what adjustments need to be made – and that data doesn’t just show up as the team’s position on the track. It comes in the form of telemetry: RPM from the car’s tachometer, fuel consumption stats, driver commentary. Then there’s data that comes from outside the car: air temperature, weather changes (cloud cover alone can impact how a car is handling), oil on the race track, etc. That data comes from a variety of sources, but, when put together, allows pit crews to make intelligent, data-driven decisions that improve the chances of winning the race.
It’s very similar to how dashboards help you make decisions that can improve business processes. You want to be sure your workers are as productive as possible. This information comes from a number of data sources across your business (some from your WMS, more from your IT service desk, sprinkle in some from your mobile device population, etc.). When you pull the information you need from across these sources and look at them together, you get the important data you need to make decisions that optimize your business workflows.
Two more similarities: First, speed. You need to be able to access and interpret the data quickly, so powerful visualizations are important so that you can spot trends and make adjustments quickly – just like a crew chief having the data so that he can instruct the pit crew on what adjustments to make to the race car before it arrives on pit road. Second: shared use. Different team members – on the track, and in your business, need different reports from a common mix of data sources to be able to do their job at their very best.
Want to win the race for productivity gains in your business? Take our Xtraction data reporting solution for a test drive. With so many available data connectors, you’ll soon have all the visibility you need to take the lead!
Posted by Robert DeStefano
Drones, M&A activity, a crash in oil prices – these topics and more helped shape 2015 for all of us who work throughout the supply chain. There are always unexpected events that force change in our markets, and certainly the past year hasn’t disappointed. So, as we bid adieu to 2015, it’s time to set our sights on what we might expect in 2016.
- Device manufacturers set the stage for an Android/Windows decision: Several manufacturers of rugged mobile computers are introducing devices with some skus that run Windows and others that run Android. Android’s share has been growing in our space. The question is: whether a Windows 10 release will slow the momentum, and make some who have been waiting to upgrade, feel confident doing so.
- Wider deployment of mobility in consumer-facing use cases: It’s been discussed for years, but the choice of larger-screen mobile devices available for store associates to carry on the showroom floor has reached critical mass. Now is the time when retailers will be looking at apps like guided selling and mobile POS to provide an enhanced customer experience.
- The Internet of Things will get more vertical: Both literally and figuratively. We’ve seen a few examples of IoT in our world – things like robotic warehouse shelving, but as the hype continues, we’ll see some interesting concepts introduced in the coming year. Drones will be part of this. Whether or not you agree, they are part of the IoT. The concepts and use cases for these devices are getting attention.
There are also the numerous surprises that will come during 2016, and we’re looking forward to evaluating these alongside you! What predictions do you have for the mobile productivity space in 2016? Email me with your thoughts and/or wish list for the upcoming year.
Finally, all of us at Wavelink that you for trusting us as your partner for mobile productivity. We wish you all the best for a healthy, happy, and productive 2016!
Posted by Robert DeStefano
As businesses look to refresh some of their mobile technology, they’re faced with the challenge of putting far more advanced mobile devices (rugged or consumer) in the hands of workers, but then taking some of the benefit of these devices away by placing previous generation mobile clients on these devices. Though proven technology, these text-heavy mobile clients are not designed for these new mobile computers.
We’ve been speaking to a number of businesses about this over the last few years, and a common situation seems to repeat itself. I’ll summarize one example below:
A 3rd-party logistics provider was acquiring a new generation of mobile devices, replacing legacy Windows CE-based mobile computers (typical for many). They had been running Telnet, but were looking at an app re-write that would update the experience and bring some consistency to their WMS and other supply chain management systems’ mobile interface. However, as they got through scoping their application re-writes, they came to the realization that it would be five years before all the systems would be updated, and well north of $15 million.
App migration is a serious challenge. It’s loaded with risk – you’re modifying or replacing systems that are essentially the backbone of your business. Migration also takes huge amounts of effort, and significant investments (as summarized in the situation above). In many cases, your existing host applications work quite well and it’s only an improved mobile interface you’ll need to get the most out of today’s powerful mobile devices.
That’s exactly the challenge Velocity was designed to solve. Your goal is to maximize the user productivity on the latest mobile hardware. You’re aiming for faster app navigation, an intuitive user interface – a modernized experience through which workers can accomplish tasks. You’re providing workers with a mobile application that improves data accuracy. Best of all, you can deliver this modernized experience without modifying the host applications you’ve made significant investments to optimize.
If you’re heading to NRF2016 in January, stop by our booth #1310 for a Velocity demonstration. I’ll be there, and will be happy to discuss enterprise mobility with you! You’ll also find Velocity in the Zebra Technologies booth #1603 under their All-Touch TE brand.