Wavelink on the Road!

Quick post this afternoon. We will be presenting Wavelink Speakeasy and will have live demos in Boise on Thursday, November 8th at the HarborTech Motorola Tech Fair.  We’ll be joined by Motorola, Zebra, and more!  Stop by and visit with Jay Cichosz and Brandon Black to try our voice solution for yourself. If you are not currently considering adding voice applications to your business, stop by to talk about Mobile Device Management and mobile applications. We hope to see you there. For more info, email Jay at jcichosz@wavelink.com.

Check out this video about voice applications:

Speakeasy and the Mobile Ecosystem

By now you’ve heard us talk about the mobile ecosystem quite a bit; its importance within your organization and how no two companies will have the same mobile ecosystem. (Not sure what makes up the mobile ecosystem? Check out this useful diagram.) With lots of interconnecting pieces including devices, locations, back and front-end processes and systems, it’s important to assess each area of your business and take a look at the overall health of your organization. Fitting all the pieces together can be overwhelming. After all, what you care about is the bottom-line; where the efficiency is, the increase in productivity and a return on your investment.

If we take one piece of the mobile ecosystem at a time it is easy to make small changes that add up to big returns. Let’s take the warehouse, and more specifically, the back-end of the warehouse and your warehouse management system (WMS). A simple and fast way to see an immediate increase in productivity is to add voice to your WMS in less than 30-days. It’s that simple.

No, really it is that simple. Within the last five-years alone, voice has evolved at a substantial pace. There is no longer one option, no longer additional servers, new hardware or undue burden on the network. Now companies can utilize existing hardware and enable workers (including seasonal workers, with little to no training) to just pick up any device and begin using voice-directed picking immediately. By focusing on just one piece of the ecosystem at a time it becomes manageable and by implementing voice, whether it is in the warehouse or in mobile inspections, field services or yard management, you can achieve dramatic results.

When you utilize voice as part of your overall ecosystem, you add one more tool to keep your enterprise evolving with the growing demands of today’s supply chain.

The Future of Wavelink Products Plus Hands On Training?

Many of you have heard the news about Interchange 2013, but I wanted to take a moment and give you a bit more information on it, and why we feel it’s important. For years, our sister company LANDesk has hosted the event as an opportunity for end users to receive hands on training and education of the products they were using. For partners, it’s a chance to reach out to existing – and perhaps more importantly – potential customers. For both, it’s an opportunity to learn new and emerging industry trends and techniques, and product road maps.

Well, starting in January, we’ll be providing the same for Wavelink customers and partners. I can’t stress how exciting of an opportunity this is. It’s essentially a one-stop-shop for all things Wavelink and our industry, with the added benefit of learning new topics from LANDesk. When you put that together, you have one of the most comprehensive events for complete “enterprise mobility.”

You can learn more by checking out the website and they’ll be a lot for information coming in the weeks and months ahead. Or, if you would like, feel free to email me and I’d be happy to answer any questions you have.

“Big News at Gartner Symposium – A Sneak Peek” – Guest Blog

Good afternoon everyone! Nearly all of you are familiar with Gartner, and next week they will be holding the Gartner Symposium ITXP in Orlando. Our sister company, LANDesk, has some big news that will be announced at the show. Below is a guest blog post from Steve Workman, LANDesk’s VP of Product Management.

Network World recently reported on a survey finding which stated the average enterprise user will have 3.47 devices by 2015 and 6.58 devices by 2020. For me, it’s already difficult enough to juggle a smartphone, laptop and tablet, so imagining carrying at least 6 devices within a decade is a bit daunting. And that’s just from the end-user perspective. Just imagine how IT feels! 

Not only does IT have to consider the management, compliance and security of all of these devices but then there is the issue of cost. With the standard device-based pricing model applied to 6 devices per user in an enterprise a few thousand, the numbers don’t look good…

Clearly, the consumerization of the enterprise and BYOD model have changed IT forever. Isn’t it time the pricing model changed too?

We think so and will be making an announcement next week at the Gartner Symposium ITXPO in Orlando. We are thrilled about the changes we have in the works and believe they mark the way forward for the IT industry as a whole. If you’re in Orlando, please stop by and visit us at Booth #MP9 or stay tuned for our announcements via our Press Releases page.  Also, don’t miss our own Jesse Frye and Ian Aitchison discussing how to “Increase Organizational Productivity Through ‘User-Oriented Management” on Wednesday, Oct. 24 at 3:15 in the Dolphin – Southern II Room.”

 

 

On the Road – RedShift

Joe [Wilson] gearing up for solution demonstrations at RedPrairie’s RedShift: LATAM event in Mexico City

Then and Now’s of Voice + Wavelink on the Road!

Hello everyone!

We are on the road this week at Oracle Openworld, and we are using the show as an opportunity to promote our newest video, which is a look at the history of voice-enabled applications. Take a look at the way voice driven data collection has evolved over the years.

Gemma Randazzo was kind enough to send along a greeting from Sam, Don, and Mikkel who are at Openworld:

 

Defining the Mobile Ecosystem – Our New Facebook App

Good afternoon! We’re excited to share our new Facebook App that helps customers and partners understand the mobile ecosystem, and how Wavelink solutions fit into each piece.

We invite you to check it out today!

Translating Wavelink’s Reporting Features For BI / Analytics

As everyone is aware by now, Big Data and BI / Analytics continues to be a significant part of Gartner’s top 10 priorities for CIOs for 2012 (see, for example: http://www.gartner.com/it/page.jsp?id=1826214).  This makes it one of the top 10 priorities for supply chain managers as well.   What many supply chain organizations and their supporting partners may not be aware of, is that they have some unique data that can be added to the BI / Analytics toolkit via their already deployed Wavelink device management and device client applications.   All that is needed is a little effort to map the Wavelink reported statistics onto the enterprise’s other BI / Analytic framework.

Wavelink Avalanche provides a wealth of device management reporting to supply chain management operations.  Not only does it supply pre-configured, off-the-shelf reports, but the system is flexible enough to support creation of custom reports by the end-user or by a certified Wavelink partner.   Data provided in these reports would fall under the category of “Dashboarding”, “Advanced Analytics with Drill-down”, and/or, “Scorecarding and KPIs”, using the current vernacular of BI / Analytics (see, “Driving SMB Efficiency With Business Intelligence,” for example).   However, unlike those more general reports, Wavelink provided data adds an additional dimension to the reporting by focusing specifically on the mobile device assets used in real-time supply chain operations.   For customers using Wavelink’s Emulation Clients, (Telnet, or WIB), there are even more real-time statistics available for reporting, and would make an excellent input to “Exception Handling and Alerting”, functions of BI / Analytics applications.

So, how do supply chain managers take advantage of these features to support their CIO’s BI / Analytics functions?

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Who Owns Mobile?

The National Retail Federation (NRF) recently penned the question “Who owns mobile in your company? Does it reside with your e-commerce team? Does it fall within marketing? Perhaps IT? Or is it a team made up of representatives from across the organization?” As Vicki Cantrell states it is a “mobile conundrum” and its impacting your brand.

At LANDesk and Wavelink, we spend a lot of time discussing this mobile conundrum and where the responsibility for it falls. The reality is today it isn’t just a one department answer. Today’s instant gratification, super cool technology is evolving quicker than a business knows what to do with it. They just know they have to keep up, and it’s no clearer than where the average consumer spends the majority of their time – the retail space. Retail defines cool, and it’s where slick marketing and graphics can create such buzz that every high school kid wants to dress like an Abercrombie model. On the flip side, it’s also where negative buzz and press can create a backlash so that those same kids then decide they don’t want to wear Abercrombie because the Situation said so. You have to stay on-trend, or run the risk of hurting your brand.

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Wavelink at ScanSource’s Next is Now

Kelly Ungs, Senior Director of Channels, is back on the road in South Carolina at ScanSource’s Next is Now Partner Conference.