By now you’ve heard us talk about the mobile ecosystem quite a bit; its importance within your organization and how no two companies will have the same mobile ecosystem. (Not sure what makes up the mobile ecosystem? Check out this useful diagram.) With lots of interconnecting pieces including devices, locations, back and front-end processes and systems, it’s important to assess each area of your business and take a look at the overall health of your organization. Fitting all the pieces together can be overwhelming. After all, what you care about is the bottom-line; where the efficiency is, the increase in productivity and a return on your investment.
If we take one piece of the mobile ecosystem at a time it is easy to make small changes that add up to big returns. Let’s take the warehouse, and more specifically, the back-end of the warehouse and your warehouse management system (WMS). A simple and fast way to see an immediate increase in productivity is to add voice to your WMS in less than 30-days. It’s that simple.
No, really it is that simple. Within the last five-years alone, voice has evolved at a substantial pace. There is no longer one option, no longer additional servers, new hardware or undue burden on the network. Now companies can utilize existing hardware and enable workers (including seasonal workers, with little to no training) to just pick up any device and begin using voice-directed picking immediately. By focusing on just one piece of the ecosystem at a time it becomes manageable and by implementing voice, whether it is in the warehouse or in mobile inspections, field services or yard management, you can achieve dramatic results.
When you utilize voice as part of your overall ecosystem, you add one more tool to keep your enterprise evolving with the growing demands of today’s supply chain.
Posted by Brandon Hill
Good afternoon everyone! Nearly all of you are familiar with Gartner, and next week they will be holding the Gartner Symposium ITXP in Orlando. Our sister company, LANDesk, has some big news that will be announced at the show. Below is a guest blog post from Steve Workman, LANDesk’s VP of Product Management.
“Network World recently reported on a survey finding which stated the average enterprise user will have 3.47 devices by 2015 and 6.58 devices by 2020. For me, it’s already difficult enough to juggle a smartphone, laptop and tablet, so imagining carrying at least 6 devices within a decade is a bit daunting. And that’s just from the end-user perspective. Just imagine how IT feels!
Not only does IT have to consider the management, compliance and security of all of these devices but then there is the issue of cost. With the standard device-based pricing model applied to 6 devices per user in an enterprise a few thousand, the numbers don’t look good…
Clearly, the consumerization of the enterprise and BYOD model have changed IT forever. Isn’t it time the pricing model changed too?
We think so and will be making an announcement next week at the Gartner Symposium ITXPO in Orlando. We are thrilled about the changes we have in the works and believe they mark the way forward for the IT industry as a whole. If you’re in Orlando, please stop by and visit us at Booth #MP9 or stay tuned for our announcements via our Press Releases page. Also, don’t miss our own Jesse Frye and Ian Aitchison discussing how to “Increase Organizational Productivity Through ‘User-Oriented Management” on Wednesday, Oct. 24 at 3:15 in the Dolphin – Southern II Room.”
Joe [Wilson] gearing up for solution demonstrations at RedPrairie’s RedShift: LATAM event in Mexico City
Posted by Brandon Hill
Good afternoon! We’re excited to share our new Facebook App that helps customers and partners understand the mobile ecosystem, and how Wavelink solutions fit into each piece.
We invite you to check it out today!
The National Retail Federation (NRF) recently penned the question “Who owns mobile in your company? Does it reside with your e-commerce team? Does it fall within marketing? Perhaps IT? Or is it a team made up of representatives from across the organization?” As Vicki Cantrell states it is a “mobile conundrum” and its impacting your brand.
At LANDesk and Wavelink, we spend a lot of time discussing this mobile conundrum and where the responsibility for it falls. The reality is today it isn’t just a one department answer. Today’s instant gratification, super cool technology is evolving quicker than a business knows what to do with it. They just know they have to keep up, and it’s no clearer than where the average consumer spends the majority of their time – the retail space. Retail defines cool, and it’s where slick marketing and graphics can create such buzz that every high school kid wants to dress like an Abercrombie model. On the flip side, it’s also where negative buzz and press can create a backlash so that those same kids then decide they don’t want to wear Abercrombie because the Situation said so. You have to stay on-trend, or run the risk of hurting your brand.
I was just re-reading Maida Napolitano’s article on Voice Picking from Logistics Management magazine mid-2010 (“Three Voices, Three Solutions”, Maida Napolitano, Logistics Management, July 2010). In it, Ms. Napolitano highlights three different voice picking solutions, from three different providers. All three solutions have different architectures. This provides the foundation for the segmentation of the voice solutions in the article.
Although the article is an excellent overview of three of the possible architectures for voice solutions, there is one small problem. There are actually FOUR different architectures available today, providing (at least), four different voice platforms.
Napolitano’s article covers the following designs:
- Proprietary Solutions – These are speaker-dependent solutions requiring custom voice hardware, and are the oldest voice solutions on the market.
- Open Hardware – These can be speaker-dependent, or -independent, and utilize off-the-shelf mobile device hardware with thick-client applications provided by the voice solution provider.
- Intelligent Networks – These are speaker-dependent, or -independent, and utilize a thin-client “approach”, with “more intelligence placed in the network” (Quotations mine).
Although this description gets very close to enumerating all the differences in voice architectures, it is missing one key design. Also, it tends to separate two solutions that share a fundamental design element, and lumps in the missing element as part of the last one.
Let me explain.