Posted by Kelly Ungs
Hope you had a great 4th of July!
Now that we are half way through the year, I thought it’d be fun to throw out some predictions that I and some of my other colleagues see happening over the next six months and on.
First, expect to see continued consolidation in the MDM market, (which we have been lucky enough to participate in). This continues with companies combining their similar but disparate functionality to create more complete overall product offerings, e.g. LANDesk purchases Wavelink, and a few other notables in the fray. These consolidations along with further consolidations in the mobile device markets may muddy the MDM waters for some in the rugged space.
Under consolidation we have point 1.b. We are watching as hardware vendors consolidate their markets by purchasing other rugged vendors who also offer MDM products. As it turns out, they sometimes acquire companies with a preference for a management solution different from their own. Those who have been making a living with “special” functionality specific for their devices will end up with either some quick work to do to homogenize across their device platforms, or abandoning those special features until a later date for their acquired brand devices.
Next, I believe Microsoft Windows 8 will attempt to put a lock on the MDM market for Windows devices. Like the last time they tried this with SCMDM, they might find it difficult unless they can manage non-MS Windows devices including Android and iOS devices.
Finally, I expect to see more companies dip their toe in the water and try On Demand, cloud-based management. I am predicting they will find it to be a cost effective, refreshing change for the better. With that said, some of the more traditional in-premise wifi only devices will sadly never see the internet making this impossible. As long as there are wifi only devices, the need for “self-hosted” MDM systems will remain a requirement for management vendors.
These are only a few for you to think about, but I’d love to hear any predictions you have for the next 12-18 months! Post them in the comments below and let’s talk about them!
Posted by Brandon Hill
Here’s one for the “Oh, now THAT’s a great idea” file. Tennessee has recently implemented tablet-based kiosks to reduce wait times in 26 of their DMV locations. Despite the “cool” factor associated with tablets, it also ensures a much smoother experience for motorists. It’s a perfect example of form meeting function!
The Gizmodo write-up is pretty funny, but all of that aside, it’s a perfect example of the reach of the mobile ecosystem. Where else do you see that tablet kiosks could be useful?
Historically many companies have been put off by voice directed applications from a financial perspective, but also take a “wait and see” approach; does it really yield ROI? This past year alone the momentum building for voice directed applications in the warehouse really can’t be denied. In a November/December 2011 study by the Aberdeen Group 90% of survey respondents were currently looking at voice software, and of those 76% were strongly considering using a different hardware manufacturer as opposed to the traditional voice hardware and software offerings. But does a lower cost option mean that they are less likely to get all the bells and whistles? Could it be that they can even expect more?
I would say yes, of course! Am I bias? Of course, but it isn’t without merit. Wavelink Speakeasy is leading the charge against the traditional voice options. Voice options, that let’s be honest, require you purchase all new hardware and then require further investment in changes to your back-end WMS systems, extensive training, servers, modification or replacement of the host application etc. It’s exhausting to have to think about the implementation cycle for something like this and then how long it would take to see a significant ROI. Who has the time?
With Wavelink Speakeasy we just keep it simple. We stand behind our voice in 30-days or less implementation and not only that, but you get to keep all of the hardware you’ve already invested heavily into, you don’t need additional servers, you can work with your existing WMS, no heavy network traffic, and the huge benefit of multi-modal support that Speakeasy provides. Why do you care about multi-modal support? Voice enabled applications have been proven to deliver improved data accuracy in many applications, but there are many situations when the combination of voice and barcode scanning is most accurate. For example, location verification is more accurate when scanned rather than using spoken check digits. The input of long numbers, such as serial numbers, is much more accurately scanned than spoken. Wavelink’s solution allows for multiple input sources such as scanning, voice and RFID, as well as keyboard entry, which allows for the best method to be utilized.
Still not convinced? Reach out – there’s nothing we like better than showing off. Send in your information in the “Ask the Advisor” box off to the left.
Check out what our very own Martin Brewer had to say in Brian Winstead’s article on BYOD and how the smart device revolution will impact the Exchange and IT admins in the PC world.
Posted by Jay Cichosz
Every now and then, we have the opportunity to tell new customers and/or Partners about what it means to provide solutions for the entire mobile ecosystem, and it struck me that it might make a great topic for a blog post.
When you look at our solutions, the best way to visualize the “how do they all work together?” question is to envision an enterprise within the four walls. Let’s say that the enterprise is divided into the following “sections”, all of which come with their own needs and requirements.
In every Warehouse, applications are being run for a variety of tasks. This is where we begin our circle of mobile ecosystem solutions, via Studio and TE which allow organizations to deliver the aforementioned applications to mobile assets, such as handheld computers. From there, it’s possible that some of those applications are web-based, and therefore require an Industrial Browser or Velocity to render and properly run them. For further productivity, many companies are now looking to voice-enable these very same applications, which as you’ve seen in our Goya Foods video, our Speakeasy product does quite well.
Let’s continue to our next “section”.
Posted by Gemma Randazzo
Whether you feel that BYOD is here to stay or if you feel it’s a passing trend with a hot buzzword, the reality is that employees are using their own personal devices in the work place more and more. The bigger reality is that not all of those devices have been approved by corporate IT and therefore policies aren’t in place to keep critical data on those devices safe. In a survey by AirTight Networks 37% of people interviewed said that iPads, iPhones and Android devices were sanctioned technology in their environment. Of those same people surveyed 47% said their organizations supported applications that users were accessing. Not too bad. But when further interviewed a whopping 69% said they were concerned that employees were using mobile hotspots to bypass corporate policies and were concerned about the security of data being transmitted.
With the sheer proliferation of smart devices it isn’t hard to deduce that there are a great many people who have just added their company email to their iPhone quickly and easily and didn’t give it a second thought that these devices weren’t sanctioned or a cause for concern. Checking personal and work email on the go is common for the average employee (and with the iPhone for example you can conveniently get both with one tap). So where do organizations go? Can you force an employee to turn over their personal devices when they pay the bill? What if they pay half the bill and the company picks up the other half? As a corporate IT department can you mandate that job security is directly correlated to use of a smart device? The latter is of course extreme but when confidential information is being accessed on an employee’s personal device the loss of that device could significantly hurt an employer.
A “hope for the best” attitude isn’t proactive either. That “hope for the best” attitude was what 22% of those surveyed responded with – hopefully it isn’t an organization that stores medical information or defense information. So what can an organization do? Educating employees and communicating with employees seems elementary but makes sense. Depending on your business simply asking employees to password protect access to their smart phones is a pretty easy route to take and for those organizations who know sensitive information is being access by employees, a mobile device management software solution really eliminates risks. When BYOD’s are treated like the rest of your ruggedized devices and peripherals it makes BYOD a lot less scary.
Whether it’s a lasting trend or simply a blip until the next greatest invention, airing on the side of caution means either way your data is protected.
Posted by Brandon Hill
The post below comes from Ashley Furness of Software Advice, discussing her recent research on “Strategies to Secure Your Enterprise in the New World of BYOD.” Hope you enjoy it!
“Hello everyone! My name is Ashley Furness and I am a marketing analyst for research firm Software Advice. I cover emerging trends in CRM, sales, marketing and help desk solutions, such as Wavelink’s Avalanche and Avalanche Remote Control. I’d like to share some research I recently completed on tips for your help desk to combat BYOD-created risks. While this list should not be considered all-encompassing, it should serve as a good starting point.
Bring Your Own Device (BYOD) policies–or allowing employees to use personal laptops, tablets and smartphones for work-related tasks–benefits employers and users in compelling ways. Workers get to use the device they are most comfortable with, and employers reap increased productivity benefits.
But sensitive corporate data is very likely vulnerable to theft on employee-owned mobile devices.