Wavelink Blog

Tag: mobile device management strategies

The Risk Of Increasing Operational Cost (OPEX) By Doing MDM Backwards

We’re all aware of the explosion of new devices arriving in the marketplace.   From phones, to tablets, to bigger phones, to smaller tablets,…. And all of the new challenges and opportunities these devices bring with them.  Everyone is abuzz with the new terms of “device consumerization”, and “application containerization”, etc.,. etc.  The emergence of so many new devices, with so many different form factors is exploding the options for endpoint connectivity into enterprise business applications.  

However, what do all these new devices really mean in terms of providing enhanced value to today’s business processes?   And, what do these changes really imply in terms of mobility device management?   Is it possible, as is often the case with rapidly evolving technologies, that all the hype is really about a rather thin area of deployment, and is overlooking some, or possibly many, of the basic fundamentals?   If so, what does this imply about future costs?

Three prior articles shed some light on these questions.   Consider the following highlights.

  • According to Aberdeen Group’s Analyst Insight, “High Performance Organizations Empower Employees with Real-Time Mobile Analytics”, July, 2011
    • The adopters for Mobility Business Intelligence (MBI) on emerging mobile devices can be segmented as follows;
      • Enterprise Executives – The Board Room and other C-Level company stakeholders
        • These users are interested primarily in Dashboards that allow them to view the holistic health of the business from one central platform.
      • Field Sales – The road warriors and those dependent upon direct interface with the company’s customers
        • These users are primarily interested in real-time data to help close sales faster, (i.e. inventory stock data), as well as increase customer satisfaction, (i.e. trouble ticket response data).
      • Operations – Operations management including I/T
        • These users want to deploy Dashboards again, but focused solely on the health of their specific area of operation, (i.e. server uptime, etc). (more…)