Tag: Mobile Help Desk Support
Posted by Brandon Hill
Good afternoon! As you may have seen, today we announced the release of Remote Control 4.0. Remote Control 4.0 for Avalanche features a new web-based interface with the ability to remotely connect to any device over the WLAN or WWAN from any standard web browser. This allows administrators to troubleshoot and remedy device and application problems and provide end-user support and training remotely. You can read more about the release here.
We’ve also released our newest Avalanche product video. The video covers the various benefits of Avalanche and has some great footage. I hope you take a few minutes and check it out and leave a comment! The video is available on our YouTube page, located here.