Wavelink Blog

Tag: Motorola

Faster ROI with Voice – Our New Video with Motorola

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We talk a lot about voice applications around these parts, and as you know, we recently announced that Speakeasy achieved Motorola Solutions Validation. This summer, we spent some time with our friends at Motorola in the Motorola Innovation Center. Below is a video that explains why this partnership is so valuable, and explains some of the benefits with working with us. Enjoy!

Terminal Emulation: Productivity Never Goes Out of Style

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The following comes from Rob DeStefano, Product Marketing Manager:

Most people fondly remember their first Windows PC. If yours was like mine, it had a floppy disk drive for expandable memory.  We laugh at the portable phone Michael Douglas used in the movie “Wall Street.”  Remember the original Nintendo gaming console? A big evolution to the Wii series currently connected to your television.

There is a common theme here among these items: The hardware has evolved, but the use cases and core functionalities have remained the same.  When technology works and is widely adopted, its demise is predicted for many years but what usually happens is that users prefer to see it evolve rather than disappear.

Windows has come a long way since my first exposure to Windows 3.1.  My iPhone, a far more advanced (and thankfully, pocket-able) cell phone than those from the 1980’s; and my Wii is most commonly used to play the games from the old systems that kept me busy for way too many hours as a kid.  The hardware has changed, but the change in my user experience has been gradual, and still very familiar at its core.

The same is true for task workers using enterprise applications.  Mobile computers, including the devices used in warehouses, on retail floors and throughout the supply chain, have changed significantly over the past two decades.  Today, the term “mobile computer” includes consumer devices like tablets and smartphones in certain use cases.  However, as the hardware has changed, core software applications have progressively evolved to keep the user experience familiar and comfortable – ensuring optimal productivity.

Terminal Emulation remains a prime example of software evolution as the hardware on which it operates has morphed so dramatically.  What is it that keeps Terminal Emulation around and growing?  It is still the most efficient and cost effective method for high volume, enterprise-grade data input. Despite the “green screen” user interface, there are 5 reasons TE remains so widely used:

  1. Terminal Emulation works.  Over two decades of market use prove its stability.
  2. It’s widely adopted.  Internal estimates suggest roughly 68% of rugged mobile computers run Wavelink TE.
  3. It has evolved. Terminal Emulation ran on DOS, Palm OS, Windows PocketPC. Today it runs on today’s Windows Mobile and Android operating systems. It has also evolved with leading back-end software.
  4. Terminal Emulation enables productivity. Task workers are familiar and can easily work with it.
  5. Terminal Emulation remains innovative.  Wavelink continues to invest in new features that increase its accessibility, including Speakeasy, which voice-enables existing Terminal Emulation applications.

Terminal Emulation remains the platform of choice for many enterprise applications in part because it has been with us for so long that it is the standard-bearer against which any potential alternative would have to measure – in terms of cost and productivity.  Wavelink TE is used by 25 of the top 30 retailers in North America and by eight of the top 10 retailers in the world, according to internal statistics.

Like our other tech examples, the display may change, but the reliability and dependability never goes out of style.  Who thought they’d still play Super Mario Brothers on a flat screen television, using a wireless, motion-detecting controller?

It’s been 40-years and what a 40-years: The DynaTAC, the beginning of a game changer cell phone

Today Mobile Enterprise reminded us that on April 3, 2013, the cell phone celebrated its 40th birthday. It’s gone through many cosmetic facelifts since the first day the Vice President of Communications Systems at Motorola walked “down the streets of New York City, talking on a large, clunky yet portable phone,” that weighed almost three pounds, operated on radio frequencies and had about twenty minutes before the battery died.

It would be another ten years before the Motorola DynaTAC was commercially available and would bring with it a new era of the way we define business and success. If you The Motorola DynaTACsaw someone back in the late 80s or early 90s on the street with a cell phone you knew they had to be someone important just because of the level of status the cell phone had achieved at that point. The Motorola DynaTAC was a game changer and as other manufacturers entered the mix, organizations began to see the potential cell phones would have in the business world. With a cell phone you could be anywhere in the country assisting a customer or meeting a potential customer and immediately report back to headquarters with an update. That single ability to call as soon as you walked out of building changed the course of business.

Back in 1973 Motorola knew that cell phones would change the way we lived and did business. Whether they could have predicted the exact way in which they have changed our lives is anyone’s guess (we also thought we would be driving cars in the sky by now). Through the addition of the Internet it further created a new generation of cell phone technology. This later addition cemented cell phones (smart phones) as critical components of our daily life. You think about all the ways you use your cell phone from staying on top of work, to checking in on friends and loved ones, to ordering pizza. Even how we are able to relay information in an emergency has changed just in 15-years. They are not just convenient tools in our daily lives but they changed the way we respond to emergency even as something as relatively minor as your car breaking down. 20 to 15-years ago unless you were fortunate enough to have one of the first generation car phones, you would have to hike to the nearest house, hope someone was home and call a tow service.

Cell phones changed and continue to change the course of business. By our growing consumer need to use cell phones/smart devices we are single-handedly dictating how we then do business. BYOD isn’t a phenomenon. It has become very much a real business changer. Consumers want to be able to use their cell phones at work in multiple ways, dictating then that an Enterprise really has to take a closer look at how they secure and manage these devices. Given the potential productivity gains from consumer devices it makes sense to consider integrating them in a DC, in government, transportation, healthcare and on the retail floor. According to the Yankee Group “half of all companies find it very difficult to manage software upgrades on mobile handsets and to manage the costs associated with mobile devices. Almost the same proportion finds distributing mobile applications to devices very difficult.” In just 40-years cell phones have become business changers, strategy changers and productivity changers. Happy 40th birthday to the cell phone.

Wavelink on the Road!

Quick post this afternoon. We will be presenting Wavelink Speakeasy and will have live demos in Boise on Thursday, November 8th at the HarborTech Motorola Tech Fair.  We’ll be joined by Motorola, Zebra, and more!  Stop by and visit with Jay Cichosz and Brandon Black to try our voice solution for yourself. If you are not currently considering adding voice applications to your business, stop by to talk about Mobile Device Management and mobile applications. We hope to see you there. For more info, email Jay at jcichosz@wavelink.com.

Check out this video about voice applications:

NRF 2012 Show Recap!

First impressions on NRF 2012: that was a busy show! Hopefully the traffic and interest translates to good things for retailers in 2012 and beyond. The show was a tremendous success for the Wavelink team, as we were constantly busy showing voice-enabled applications with Speakeasy, smart device management with Avalanche, and the introduction of Velocity, which we believe will usher in the next generation of mobile web applications. In addition to the interest in our products, it was GREAT to see the sea of blue Wavelink scarves roaming the aisles! We even got Miss America in one (picture below)!

We were able to get some pictures (after the break) from the show, and we hope you enjoy them. If you have any pictures of your own you’d like to share, feel free to let us know in the comments, or even on our Facebook page.

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Google-ola?

Ok, by now we’ve all seen the news of Google’s acquisition of Motorola, and by now there have probably been several write-ups, blurbs, and  so forth. The deal certainly made for an interesting Monday morning, but as others have pointed out, one of the more interesting aspects of the deal is the patents Google gains with the purchase. As Silicon Valley Mercury News reported,

The deal also gives Google access to more than 17,000 patents held by Motorola, a pioneering cellphone maker that became an early partner using Google’s Android mobile operating system in 2008. Analysts said those patents could help Google stave off a barrage of claims levied by rivals battling the company’s Android mobile operating system.

[Google CEO Larry Page] acknowledged this strategy, saying in a blog post: “Our acquisition of Motorola will increase competition by strengthening Google’s patent portfolio, which will enable us to better protect Android from anticompetitive threats from Microsoft, Apple and other companies.”

Wow.

On the enterprise mobility front, Motorola Mobility’s sister, Motorola Solutions, will remain a separate company. It will be interesting to see what Google does with the Mobility side once the acquisition is complete and how/if it changes the competitive landscape of the ever-growing smartphone/tablet world.

Speakeasy Video and ProMat 2011

Wavelink Team

We’re on the road again this week in Chicago attending ProMat 2011. During show hours on Monday, the folks from Warehouse IQ stopped by and filmed our very own Greg Berger demonstrating Speakeasy. We’ve posted it below as well as a few pictures from the show. If you’re at the show, stop by and see it for yourself!

Greetings From Europe! Wavelink on the Road

Our worldwide tour continues as we send along a few pictures from the Retail Business Technology Expo in London and the Motorola Roadshow in Berlin.

We’re demonstrating the new German UI of Avalanche in Berlin and if you are at either event, please stop by to see Avalanche Smartphone Management and grab some free gifts. Also, if you haven’t checked out our upcoming webinar schedule, do so now and learn more about Cisco phone management as well as the aforementioned Smartphone Management.

Enjoy!

Wavelink on the Road! Welcome to Fabulous Las Vegas

Good morning everyone! We’re on the road in Las Vegas this week for the Motorola Channel Partner Expo. Today is the last day of the event, so if you’re in town for the show and haven’t dropped by, there is still time to do so. We’re demonstrating the soon to be released Avalanche smartphone support and also snapped some pictures just before the doors opened for last night’s session. Hope you enjoy them!


Web Based Remote Control for Cars and Road Show Update

Greetings! A couple of items for today’s post. The first is an article that I came across at the end of last week which caught my attention. We’re big on the benefits of remotely diagnosing and remedying problems, hence our remote control product. So naturally, when I saw that Chevrolet will soon allow owners/drivers to remotely set/check on current settings and statuses of their Chevy Volt automobiles, I was intrigued. Give it a read and tell us what else is on the horizon for remote control type applications, and where you’d like to see them evolve?

Also, hopefully you’ve visited us at either the Chicago or this week’s Ft. Lauderdale Motorola Road Show! As you know, we have some secret giveaways for anyone who stops by and mentions any of our Social Media outlets. If you’re in Ft. Lauderdale, drop by today and say hi to Don Osburn and Jay Cichosz (seen in pictures below)!