Wavelink Blog

Tag: voice for WMS

All I Want for Christmas is… Voice?


Okay, it may be a stretch to say that this holiday season you want voice technology wrapped in a red bow but it isn’t a stretch to say from your professional point of view, “let’s make my life easier”. We can’t wrap it up in a pretty little bow with a nice shiny car but we can give you five good reasons why voice technology can improve efficiency in your operation.

  1. Go Multi-Modal: The ability to accept voice in addition to barcode scanning, RFID and keyboard entry expands the flexibility of application design by providing a cross-check to error-proof data. It also gives you the freedom to select the type of data input that will improve workflow that maximizes productivity. For example, the input of longer identifiers, such as serial numbers, is accomplished more efficiently with barcode scanning. When you can quickly use a variety of methods to check on the accuracy of an order it improves customer service and retention levels while eliminating costly mistakes.
  2. Increase productivity: With a well known 15 – 20% (or more) gain in productivity, hands-free operation allows for simultaneous action that increases productivity, such as the handling of product while receiving and/or providing information to and from the application in voice form. The voice entry is confirmed by the system, eliminating the need to look at the screen to verify data, further reducing cycle times and improving worker efficiency. (more…)

Wavelink on the Road!

Quick post this afternoon. We will be presenting Wavelink Speakeasy and will have live demos in Boise on Thursday, November 8th at the HarborTech Motorola Tech Fair.  We’ll be joined by Motorola, Zebra, and more!  Stop by and visit with Jay Cichosz and Brandon Black to try our voice solution for yourself. If you are not currently considering adding voice applications to your business, stop by to talk about Mobile Device Management and mobile applications. We hope to see you there. For more info, email Jay at jcichosz@wavelink.com.

Check out this video about voice applications:

Speakeasy and the Mobile Ecosystem

By now you’ve heard us talk about the mobile ecosystem quite a bit; its importance within your organization and how no two companies will have the same mobile ecosystem. (Not sure what makes up the mobile ecosystem? Check out this useful diagram.) With lots of interconnecting pieces including devices, locations, back and front-end processes and systems, it’s important to assess each area of your business and take a look at the overall health of your organization. Fitting all the pieces together can be overwhelming. After all, what you care about is the bottom-line; where the efficiency is, the increase in productivity and a return on your investment.

If we take one piece of the mobile ecosystem at a time it is easy to make small changes that add up to big returns. Let’s take the warehouse, and more specifically, the back-end of the warehouse and your warehouse management system (WMS). A simple and fast way to see an immediate increase in productivity is to add voice to your WMS in less than 30-days. It’s that simple.

No, really it is that simple. Within the last five-years alone, voice has evolved at a substantial pace. There is no longer one option, no longer additional servers, new hardware or undue burden on the network. Now companies can utilize existing hardware and enable workers (including seasonal workers, with little to no training) to just pick up any device and begin using voice-directed picking immediately. By focusing on just one piece of the ecosystem at a time it becomes manageable and by implementing voice, whether it is in the warehouse or in mobile inspections, field services or yard management, you can achieve dramatic results.

When you utilize voice as part of your overall ecosystem, you add one more tool to keep your enterprise evolving with the growing demands of today’s supply chain.

Then and Now’s of Voice + Wavelink on the Road!

Hello everyone!

We are on the road this week at Oracle Openworld, and we are using the show as an opportunity to promote our newest video, which is a look at the history of voice-enabled applications. Take a look at the way voice driven data collection has evolved over the years.

Gemma Randazzo was kind enough to send along a greeting from Sam, Don, and Mikkel who are at Openworld:


Voice Enabled Applications – Speakeasy and Goya Video Case Study

We are excited to share our Speakeasy and Goya Foods video case study. Luis and his team are doing amazing things with their applications, and this video has some excellent insight into the ways voice-enabling their Manhattan Associates WMS has really improved operations. Take a peek and let us know what you think!

You can view all of our videos at our YouTube page, here.

Speakeasy and the Next Evolution of Voice Implementation

The Voice market is changing. The traditional, legacy, providers are seeing the market  expand and enterprises are finding that adding voice to their web applications no longer requires being held “hostage.” With long implementation cycles, costly brand-new hardware and extensive training, enterprises are shelling out big money to add Voice. This begs the question; when does ROI actually kick in? Isn’t Voice supposed to streamline operations, therefore saving you money?

It isn’t to say that these traditional providers don’t eventually save organizations money, but with tight budgets and staff often wearing multiple hats it is even more important for enterprises to see an early return, not only on the financial side, but also on the implementation side.

At our “Voice in 30 Days!” webinar, we talked about many of these topics, and how Speakeasy answers these challenges. For enterprises adding Voice just got a whole lot simpler.

Don’t have the resources or time to dedicate to a Speakeasy implementation? At the webinar, we announced the new Speakeasy Professional Services team that is available to get voice applications up and running as fast as possible. Our highly qualified group of field implementation engineers serves as an extension to your organization by ensuring that your specific objectives are met and that Speakeasy is deployed correctly. Additionally, with close relationships with strategic WMS providers and support for enterprise applications such as SAP and Oracle mean customers who were once limited to voice options, now – so to say – have a voice! We’d love to hear your voice success stories in the comments below!